News articles - 2018

Views wanted on our draft service standard

Date: 26 March 2018

Tell us what you think!

Our service standard sets out what you can expect from us, and in return, what we ask of our customers. We have just updated the standard and would appreciate it if customers could have a read of our draft and let us know what they think. Have we included everything you would expect to see? Is it clear and easy to understand?


Please send your comments to Thank you.


Click here for draft service standard


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