Please contact us to tell us if your personal circumstances change - including any disability caused by illness or accident, relationship breakdown or financial difficulty. That way we can make sure that we're giving you all the help we can.
If you wish to make a name change on a tenancy, we would need an official document proving the legal change of name (e.g. marriage certificate).
What happens if I split up with the person I live with?
If you have a joint tenancy, all tenants named on the agreement have equal rights to access the home, unless a court says otherwise. We cannot remove a name from the tenancy without mutual agreement or a court order.
If you have a sole tenancy (where you are the only person named on the tenancy) you have the right of access to your home. However, depending on circumstances, a person living with you may still have certain rights. For more information, please click here to complete our online enquiry form.
Are the details we hold about you and your household up to date?
It’s important that the information we have about you and others living in your home is correct and up to date. If you have changed your name, or someone else living in your home has, you should let us know.
In the case of a name change, we will need an official document proving the legal change of name (e.g. marriage or divorce certificate).
If you have someone new living with you, or someone has left, you need to tell us as soon as possible so that we can update our records.
Finally, if you have any health conditions or other circumstances which may impact the services you need or how we deliver them, please let us know.
The quickest and easiest way to update your details is through your MySaxonWeald account.
You can also email [email protected] or call us on 01403 226000 and let us know your new details.
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