Contact Us

Please get in touch - whether you have a question, concern, complaint or compliment, we welcome your feedback.

Head office
Saxon Weald House
38-42 Worthing Road
West Sussex
RH12 1DT


Our office opening times for visitors:

Monday: 9.00am - 4.30pm

Tuesday: 9.00am - 4.30pm

Wednesday: 9.00am - 4.30pm

Thursday: 9.00am - 4.30pm

Friday: 9.00am - 4.00pm

Calls will be answered Monday to Thursday 8.30am - 4.30pm

Friday 8.30am - 4.00pm.

Please note that our lines are busiest on Monday and Tuesday mornings, so you may have to wait longer for us to answer your call. If your enquiry can wait, please consider calling us at another time.


If you need to contact us in an emergency outside of these hours, please call 01403 226000 and you will be connected to our emergency phone service.


Email: [email protected]

Call: 01403 226000


Online services

You can contact us via our easy-to-use, online self-service portal at a time to suit you to pay your rent, report repairs, update your details, and send a message.


For help on how to register and use My SaxonWeald view our online video.


Website accessibility

Would you like to see website text a bit bigger or have the content read to you out loud? Mobile phones and web platforms have built-in ability to do so. To find out how click here


Don’t speak English?

We have a telephone interpreting service. Just call 01403 226000 and ask for your language. We will book a call back with you. For more information click here.



If you have a press or media enquiry, please email us at [email protected].

If you require an urgent response over a weekend or holiday closure period, please call 01403 226000 and you will be directed to our out-of-hours service. They will be able to put you in touch with our media team.

Privacy notice: We are collecting your information to answer your query. If you want to share sensitive data with us, please register with My SaxonWeald as this is encrypted and secure. For more information on how we handle your data, go to

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