Our Board is made up of 10 people, eight non-executive directors and two executive directors. Their remit is to establish and review policies, strateg...
Saxon Weald's Executive Team is responsible for making decisions about the way the housing association operates. It also advises the Board on the comp...
At the heart of Saxon Weald's development programme is a passion for providing great places to live....
We are happy to say that the issues relating to our text messaging service have been resolved and the service is now back up and running. Sorry if thi...
Providing approximately 6,900 households with a safe, well-maintained, affordable home is a huge responsibility. Our success depends on employing the ...
We want your experience of applying for a job with us to be a positive one....
We offer a selection of garages to rent across the Horsham district. You don't have to be a Saxon Weald tenant to rent one. ...
Our developments offer a range of facilities for the comfort and enjoyment of residents. Many feature a residents' lounge, while some also have a dini...
The revised Lettable Standard was approved by the Board in September and is now ready to go live. It sets out what incoming tenants can expect whe...
Saxon Weald manages approximately 6,900 homes across Sussex and Hampshire. We provide affordable rented and shared ownership homes for individuals and...
If you're an existing tenant, another way to move is through what is known as a mutual exchange. This is where you swap your home with another of our ...
Our retirement flats and bungalows for over 55s have been designed to make life a little easier. They release you from the worry, work, and expense of...
Extra care housing is ideal for older people who want to live independently but may need help and support with daily living....
Some condensation in any home is normal and unavoidable, especially in kitchens and bathrooms. We also often see an increase in condensation when the ...
We understand that the rising cost of living will be worrying for everyone. This page contains lots of energy related and financial information, which...
Whether you choose to get in touch via your online account, email, telephone or social media, a member of the Saxon Weald team will be on hand to help...
If English isn't your first or preferred language you can still use our services....
Domestic abuse is defined as an incident or series of incidents of controlling, coercive, or threatening behaviour, violence or abuse. No one deser...
Abuse can be categorised in lots of ways, including emotional, physical and sexual, with the most common type of domestic abuse occurring in relations...
Here at Saxon Weald we can help you by dealing with your disclosures of domestic abuse, quickly, effectively and sympathetically, by a trained member ...
At Saxon Weald, we believe everyone has the right to feel safe in their home. We're proud to say that we are part of the Domestic Abuse Housing Allian...
If you’re experiencing domestic abuse or concerned about someone you know, please remember that there are a range of support networks and services a...
If you're concerned about someone finding out you've looked at content to do with domestic abuse and getting help, please read the information below f...
Saxon Weald can provide support by referring you to agencies that can offer you help and advice. We can also help to keep you safe in your property, b...
Please contact us to tell us if your personal circumstances change - including any disability caused by illness or accident, relationship breakdown or...
If you're planning to move out, there are a number of things that need to be taken care of before handing back your keys....
A lodger is someone who lives with you as though he or she were part of your family. You must ask our permission before taking in a lodger, giving us ...
If you have been a public sector tenant for more than three years, you may be entitled to purchase your home under the right to buy or right to acquir...
Saxon Weald recognises the benefits that mobility scooters and motorised wheelchairs provide, and believe that our residents should have a quality of ...
We understand that it can be frustrating for residents living in a neighbourhood with limited parking. It's therefore important for residents to park ...
You must ask our permission to keep a pet. We will usually agree, but we expect you to look after them and make sure they don't cause a nuisance to ot...
Whether you want to run your own private business or to work for an employer from your home, you need our written permission before you start. ...
As the owner of your property, we insure the building you live in. Buildings insurance covers the permanent parts of the building e.g. walls, doors, ...
To ensure the kitchens and bathrooms in our properties stay in good working order for our residents, programmes are put together to identify when an u...
As time goes by, you may want to make alterations to your home that allow you to live more safely and independently. We may be able to help with inst...
If you are lucky enough to live in a property that has been built in the last year, it will be covered by a 12-month defect period. This is effectivel...
Some condensation in any home is normal and unavoidable, especially in kitchens and bathrooms. We also often see an increase in condensation when the ...
We understand the current energy crisis will be concerning for many of our customers, and will have an impact on many household budgets. ...
During the colder weather, it's important to be prepared. Below are a few handy tips to keep your home running efficiently during winter....
All landlords are required by law to carry out some basic safety checks in your home. There are some common risks you need to be aware of to ensure yo...
It is our legal responsibility to conduct regular electrical maintenance checks to make sure your home is safe. We need carry out electrical checks...
Accidental fires kill 200 people a year in the UK, and not having a working smoke alarm can have fatal consequences. Following the tips and advice bel...
Many of us rely on gas appliances to heat our homes, cook our food and provide hot water. Routine inspections of these appliances are therefore necess...
Domestic hot and cold water systems provide an ideal environment for harmful bacteria. This is known as Legionella bacteria. If you breathe in small d...
Handy how-to guides for basic repairs around your home....
Saxon Weald is committed to ensuring that our most valuable assets - your homes are maintained through a continuous programme of home improvement. ...
The external areas of our blocks and schemes are managed by three separate grounds maintenance contractors: Groundscapes, GreenServe and Grounds Care ...
Just like you might shop around for new car insurance or a new mobile phone, Saxon Weald takes some time before entering into a new contract to ensure...
Our service standards are the promises we make to our customers. Below you can find a summary of our commitments, so that you know what to expect from...
Some condensation in any home is normal and unavoidable, especially in kitchens and bathrooms. We also often see an increase in condensation when the ...
We want you to enjoy living in your home and neighbourhood without interference and disturbance from others. Unfortunately, even in the safest of neig...
We take pride in providing good customer service, however, occasionally, things can go wrong. If you experience a problem, here's what to do....
Rent and service charges are calculated according to the type of property that you live in and also the type of services that we provide....
The Help to Save scheme has been designed to support working people who receive tax credits and universal credit in building up savings. As the scheme...
If you’re having difficulty paying your rent, it’s worth checking whether you’re entitled to more income/benefits....
Life can sometimes send challenges so it’s good to know where to go for help when problems arise. ...
We understand that changes to your financial circumstances can be cause for concern, and these money worries can quickly turn into debt. Whether th...
At Saxon Weald, customers are at the heart of everything we do, which is why making sure you feel happy and secure in your home is one of our main pri...
Saxon Weald has signed up to the National Housing Federation's Together with Tenants charter. The charter sets out what residents can expect from thei...
Your input and feedback is really important to us, which is why we're always looking for new ways for you to get involved and share your views....
We take pride in providing good customer service, however, occasionally, things can go wrong. If you experience a problem, here's what to do....
We also want to know when things are going well, because it means we're heading in the right direction. See what some of our customers have said about...
Surveys give us a better understanding of how the services we provide are performing for our customers....
We're always keen to hear about your experiences with us, the good and the bad, so we can identify what we're doing well and what we could be doing be...
Extra care is a great option for older people who want the independence of living in their own home, but peace of mind that support is available with ...
Leaving a house that's been your home for over 40 years is a big move. Filled with so many wonderful memories, it can be hard to imagine living anywhe...
Our Money Matters Team are always on hand to help our customers when they’re in need, something Ms. Manning experienced when she was referred to the...
Saxon Weald tenant, Amanda, was made redundant as a result of the pandemic. When her new job didn’t work out, Amanda was worried that she would also...
Rebecca and her son, Robert, recently moved into one of our new build homes at New Monks Park, Lancing. While everything about the area felt new, Rebe...
A residents’ association is a group of local people who come together to improve the area they live in. It is a formal group and can include tenants...
At Saxon Weald we are passionate about celebrating the individual endeavours of young people who are positively impacting their communities, helping c...
Please get in touch - whether you have a question, concern, complaint or compliment, we welcome your feedback....
This site has been designed to take into account the W3C's guidelines for accessibility standards. ...
When someone visits our website, we use something called a “cookie” to collect information about visitors’ activity and behaviour using a web an...
