Our Board is made up of 11 people, nine non-executive directors and two executive directors. Their remit is to establish and review policies, strategi...
Saxon Weald's Executive Team is responsible for making decisions about the way the housing association operates. It also advises the Board on the comp...
At the heart of Saxon Weald's development programme is a passion for providing great places to live....
We are happy to say that the issues relating to our text messaging service have been resolved and the service is now back up and running. Sorry if thi...
Providing over 6,750 households with a safe, well-maintained, affordable home is a huge responsibility. Our success depends on employing the right peo...
We want your experience of applying for a job with us to be a positive one....
Domestic abuse is defined as an incident or series of incidents of controlling, coercive, or threatening behaviour, violence or abuse. No one deser...
Abuse can be categorised in lots of ways, including emotional, physical and sexual, with the most common type of domestic abuse occurring in relations...
Here at Saxon Weald we can help you by dealing with your disclosures of domestic abuse, quickly, effectively and sympathetically, by a trained member ...
At Saxon Weald, we believe everyone has the right to feel safe in their home. We're proud to say that we are part of the Domestic Abuse Housing Allian...
If you’re experiencing domestic abuse or concerned about someone you know, please remember that there are a range of support networks and services a...
If you're concerned about someone finding out you've looked at content to do with domestic abuse and getting help, please read the information below f...
Saxon Weald can provide support by referring you to agencies that can offer you help and advice. We can also help to keep you safe in your property, b...
Our developments offer a range of facilities for the comfort and enjoyment of residents. Many feature a residents' lounge, while some also have a dini...
The revised Lettable Standard was approved by the Board in September and is now ready to go live. It sets out what incoming tenants can expect whe...
Saxon Weald manages approximately 6750 homes across Sussex and Hampshire. We provide affordable rented and shared ownership homes for individuals and ...
If you are not an existing Saxon Weald tenant, but would like to be housed by us, you will need to apply to your local council to join their housing r...
If you're an existing tenant, another way to move is through what is known as a mutual exchange. This is where you swap your home with another of our ...
Our retirement flats and bungalows, exclusively for those aged over 55, are designed to make life a little easier, releasing you from the worry, work ...
Extra care housing is ideal for older people who want to live independently in a home of their own but may require help and support with day-to-day li...
The external areas of our blocks and schemes are managed by three separate grounds maintenance contractors: Groundscapes, GreenServe and Grounds Care ...
All landlords are required by law to carry out some basic safety checks in your home. There are some common risks you need to be aware of to ensure yo...
Many of us rely on gas appliances to heat our homes, cook our food and provide hot water. Routine inspections of these appliances are therefore necess...
If your home has an open fire and chimney, it is your responsibility to get the chimney swept. This should be done at least once a year, although ever...
Domestic hot and cold water systems provide an ideal environment for legionella bacteria to grow. Legionnaires' disease is a pneumonia-like illness ca...
Accidental fires kill 200 people a year in the UK, and not having a working smoke alarm can have fatal consequences. Following the tips and advice bel...
Whether you choose to get in touch via your online account, email, telephone or social media, a member of the Saxon Weald team will be on hand to help...
We understand the current energy crisis will be concerning for many of our customers, and will have an impact on many household budgets. ...
Saxon Weald recognises the benefits that mobility scooters and motorised wheelchairs provide, and believe that our residents should have a quality of ...
Whether you want to run your own private business or to work for an employer from your home, you need our written permission before you start. ...
You must ask our permission to keep a pet. We will usually agree, but we expect you to look after them and make sure they don't cause a nuisance to ot...
A lodger is someone who lives with you as though he or she were part of your family. You must ask our permission before taking in a lodger, giving us ...
Please contact us to tell us if your personal circumstances change - including any disability caused by illness or accident, relationship breakdown or...
As the owner of your property, we insure the building you live in. Buildings insurance covers the permanent parts of the building e.g. walls, doors, ...
Some condensation in any home is normal and unavoidable, especially in kitchens and bathrooms. We also often see an increase in condensation when the ...
We understand that it can be frustrating for residents living in a neighbourhood with limited parking. It's therefore important for residents to park ...
Handy how-to guides for basic repairs around your home....
Saxon Weald is committed to ensuring that our most valuable assets - your homes are maintained through a continuous programme of home improvement. ...
Just like you might shop around for new car insurance or a new mobile phone, Saxon Weald takes some time before entering into a new contract to ensure...
To ensure the kitchens and bathrooms in our properties stay in good working order for our residents, programmes are put together to identify when an u...
As time goes by, you may want to make alterations to your home that allow you to live more safely and independently. We may be able to help with inst...
We take pride in providing good customer service, however, occasionally, things can go wrong. If you experience a problem, here's what to do....
We want you to enjoy living in your home and neighbourhood without interference and disturbance from others. Unfortunately even in the safest of neigh...
If you have been a public sector tenant for more than three years, you may be entitled to purchase your home under the right to buy or right to acquir...
If you're planning to move out, there are a number of things that need to be taken care of before handing back your keys....
If you are lucky enough to live in a property that has been built in the last year, it will be covered by a 12-month defect period. This is effectivel...
The Help to Save scheme has been designed to support working people who receive tax credits and universal credit in building up savings. As the scheme...
Failing to pay your rent is a very serious matter. You could lose your home if you owe us money (known as falling into arrears)....
The benefit cap is a limit on the total amount of benefit you can receive. It applies to most people aged 16 or over who have not yet reached State Pe...
You can pay your rent at all Post Offices, Pay Points, Payzones and e-pay points using your rent payment card. After paying by either cash or card...
Rent and service charges are calculated according to the type of property that you live in and also the type of services that we provide....
We understand that the rising cost of living will be worrying for everyone. This page contains lots of energy related and financial information, whic...
We understand that changes to your financial circumstances can be cause for concern, and these money worries can quickly turn into debt. Whether th...
The charities and agencies listed here offer specialist financial help and advice. ...
At Saxon Weald, customers are at the heart of everything we do, which is why making sure you feel happy and secure in your home is one of our main pri...
Saxon Weald has signed up to the National Housing Federation's Together with Tenants charter. The charter sets out what residents can expect from thei...
We take pride in providing good customer service, however, occasionally, things can go wrong. If you experience a problem, here's what to do....
We also want to know when things are going well, because it means we're heading in the right direction. See what some of our customers have said about...
Surveys give us a better understanding of how the services we provide are performing for our customers....
We're always keen to hear about your experiences with us, the good and the bad, so we can identify what we're doing well and what we could be doing be...
Extra care is a great option for older people who want the independence of living in their own home, but peace of mind that support is available with ...
Leaving a house that's been your home for over 40 years is a big move. Filled with so many wonderful memories, it can be hard to imagine living anywhe...
Our Money Matters Team are always on hand to help our customers when they’re in need, something Ms. Manning experienced when she was referred to the...
Saxon Weald tenant, Amanda, was made redundant as a result of the pandemic. When her new job didn’t work out, Amanda was worried that she would also...
Rebecca and her son, Robert, recently moved into one of our new build homes at New Monks Park, Lancing. While everything about the area felt new, Rebe...
We offer a selection of garages to rent across the Horsham district. You don't have to be a Saxon Weald tenant to rent one. ...
Please get in touch - whether you have a question, concern, complaint or compliment, we welcome your feedback....
This site has been designed to take into account the W3C's guidelines for accessibility standards. To change the font size on this site, please us...
When someone visits our website, we use something called a “cookie” to collect information about visitors’ activity and behaviour using a web an...
