The financial support fund is available to help support any Saxon Weald customer experiencing a financial crisis. This could be due to unemployment, relationship breakdown or divorce, a sudden medical emergency, a bereavement or a situation where someone experiences a change to their financial security.
When assessing a request for financial support we will consider the customer’s:
We need to ensure we support customers who are most in need and may require evidence of the customer’s circumstances before we can help. Customers may be asked to provide:
What does the fund cover?
The fund generally helps cover essential items which could include (but is not limited to):
The fund will only cover costs where there is no other source of funding available or where it would be impractical to use alternative funding (i.e. due to timescales or significant vulnerability).
If you need support from our financial support fund, please email us at [email protected].
