Solid fuel safety

If your home has an open fire and chimney, it is your responsibility to get the chimney swept. This should be done at least once a year, although every six months is ideal.

We will carry out an annual inspection for anyone with a closed solid fuel appliance such as a Parkray or Rayburn. If you have such an appliance but would like to discuss an alternative form of heating, please email  or contact us here.


Carbon monoxide

Carbon monoxide (CO) is a highly poisonous gas produced when carbon fuels don't burn completely. It has no taste, smell or colour and can kill without warning in a few hours. Gas, oil and solid fuels are safe to burn so long as the appliance is installed, maintained and used correctly.


If you suspect a CO leak or think you are suffering from CO poisoning, switch the appliance off, open windows and then get out into the fresh air immediately. If the symptoms are serious you should go straight to your doctor or emergency department.


Protecting yourself from CO

  • If an appliance has soot or staining on or around it, please report it
  • Check the flames in your appliance - if they are orange or yellow instead of blue there may be a problem
  • Do not block ventilators as these are needed to allow enough fresh air into the room - similarly, do not block flues or chimneys
  • Do not install any gas, oil or solid fuel heating appliances without our written permission
  • Do not use portable LPG heaters


We will carry out an annual safety check. Please make sure you arrange access for us as a matter of priority when you get your appointment.

Solid fuel safety