Getting involved

Your input and feedback is really important to us, which is why we're always looking for new ways for you to get involved and share your views. We’ve put together all the ways you can have a say in your home and our services in our customer engagement plan.

 

Here are some of the ways you can get involved:

 

Telephone interviews

The chance to have a conversation and provide feedback over a telephone call.

 

Feedback surveys

This could be anything from giving us feedback on our website or sharing your thoughts on a service we provide.

 

Your Voice register

Join our list of customers who have expressed an interest in our engagement activities. You’ll be the first to hear about opportunities to get involved.

 

Green Team:

The opportunity to give feedback on grounds maintenance in your area.

 

Seniors United

An opportunity for scheme residents to meet with groups of people by visiting other schemes, to share ideas and experiences.

 

Task and Finish groups

A Task and Finish group is a panel of residents who get together to influence the way Saxon Weald delivers services to residents. As a Task and Finish group member, you will give an independent customer view of how our services can be improved and delivered.

 

To find out more about our Task and Finish groups, please read our leaflet here.

 

Customer representation on our Board

We recruit customer Board members as needed so that we have resident representation on our Board. Their remit is to establish and review policies, strategies and service standards in accordance with the legislation and requirements set by the Regulator of Social Housing.

 

Policy review group

If you'd like to have a say in Saxon Weald’s policies, you can do so through our Policy Review Group. We'll email you every time a policy is due to be reviewed - or when we're planning to bring in a new policy.

 

If you're keen to get involved, please fill out the form below. We'll keep your details on file and get in touch with opportunities when they become available. We look forward to working with you!