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News articles - 2026

Phone line closure on Friday 23 October

Date: 15 October 2026

Our Customer Support Team will be unable to answer calls on Friday 23 October. 

Phone line closure on Friday 23 October

Please be assured, you can still contact us with urgent repairs. If you have an emergency, please call 01403 226000 and you will be transferred to our out-of-hours service.

 

If you are looking to make a payment, you can do this via our automated payment line, or via your My SaxonWeald account. Any gas related issues should be reported directly to our contractor, TSG.

 

For anything else, please send us a message via your My SaxonWeald account or email [email protected]. We will get back to you as soon as possible.

 

Our phone lines will then reopen as usual at 8:30am on Monday 26 October. 

 



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