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News articles - 2026

Beware of scam calls

Date: 11 September 2026

We have been made aware that some customers have received calls from people claiming to be from our housing team and encouraging residents to report damp and mould issues. Please be aware that these callers are not from Saxon Weald.

Beware of scam calls

If you receive an unexpected call about damp and mould, we recommend that you:

 

  • End the call immediately
  • Contact our Customer Support team on 01403 226000 - they will be able to confirm whether anyone from Saxon Weald has contacted you

 

We encourage any customer experiencing damp and mould in their home to contact us directly as soon as possible.

 

To report damp and mould, you can:

 

  • Email [email protected] and include photographs of the issue, or
  • Call 01403 226000 to speak with a member of our Customer Support team

 



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