News articles - 2021

Grounds maintenance update

Date: 26 July 2021

We’ve received extensive feedback from customers that our grounds maintenance service, provided by idverde, was not up to scratch during May and June.

 

We’d like to apologise for this poor service and assure you that we are working very closely with idverde to rectify the situation.

 

As a result, we will not be charging customers who pay for grounds maintenance for May and June. We will contact those affected, if we haven’t already, in the coming weeks with details of how we will credit your account.



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