News articles - 2019

Checking the condition of your home

Date: 16 May 2019

Every five years, surveyors from our Asset Management team carry out a stock condition survey to check the condition of your home. This information helps us plan future maintenance work. On average, we complete surveys on 20% of our properties each year.

Checking the condition of your home

What is a stock condition survey?
Lasting around 30 minutes, they involve a visual inspection of the inside and outside of the property, including the condition of your kitchen, bathrooms, windows, doors and roof.


Why do Saxon Weald need to do them?
We have over 6500 properties built in different ways, from lots of different materials. The survey helps us plan for future maintenance and improvement programmes over the next five to 30 years.


What will Saxon Weald do with the data?
The data collected will be used to plan future replacements and modernisations to your home. The surveys focus on large scale works needed to the property and won't collect any information about outstanding repairs required. These will need to be reported in the usual way.


What can I do to prepare?
To ensure the survey can be carried out as quickly and conveniently as possible, please make sure the surveyor can access all areas of your home, including the loft if you have
one. Photos will be taken during the inspection to update our records, however please be assured that the surveyor will only be capturing the renewable elements of your home and not your personal effects.


Will I get an appointment?
We will usually write to you with an appointment, however, as our surveyors work in geographical areas, they may knock on your door after visiting other properties. This helps us keep our costs down. All our staff carry photographic ID which you can ask to see before allowing them into your home. If it's not a convenient time, please let them know and we'll be in touch to arrange a more suitable visit.


For more information or to arrange a survey of your home, email our Asset Management team at asset.management@saxonweald.com.

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