Saxon Weald is a not-for-profit company, which means that we invest the money we make back into the business, building new homes for people who need them.
Our commitment to our customers
We aim to deliver a consistently high standard of customer care. Our commitment is to:
- Answer all enquiries promptly
- Make it easy for you to access information and services
- Treat all customers fairly, respecting individual needs and circumstances
- Ensure staff are knowledgeable, friendly and courteous
- Listen to and act on customer feedback, comments and suggestions
This supports our vision of excellence, where we deliver on our commitments, provide a positive experience and make every customer feel valued.