Repairs information

To help us manage demand, please only call if you are reporting an emergency repair, such as:

 

• A blocked or unusable toilet, where there is only one in the property
• Total loss of electrics
• Complete failure of the heating system (where older people, people with small children or people with disabilities are involved)
• If the property is not secure
• An uncontainable leak

All other repairs should be booked online through your My SaxonWeald account, which can be accessed 24 hours a day on your mobile phone, tablet or computer.

 

You can find more information about repairs here.