Phone line closure - Tuesday 1 November

Date: 26 October 2022

On Tuesday 1 November, our phone lines will be closed from 8:30am until 1:30pm for our customer support team to attend essential gas safety training.

By ensuring our staff are equipped with the right knowledge and information, we'll be able to deliver a great service to our customers throughout the winter months and beyond.


If you have an emergency during this time, please call our usual 01403 226000 number and our phone lines will automatically transfer you to our out of hours service.


If you have a non-urgent repair, would like to check your account, or make a payment, avoid the queues and head over to your online account.


Thank you in advance for your understanding.