News articles - 2020

Coronavirus update

Date: 12 March 2020

Keeping our customers and our staff safe is our top priority. We are monitoring the Coronavirus situation daily and making plans for how we can adapt our services.

As a precautionary measure, from Monday 16 March, visits to our office reception will be by appointment only and not open to drop-in visitors. You can email or call us on 01403 226000 to make an appointment.


Otherwise, it is business as usual as far as possible and our HomeFix team are still making repairs. However, we ask that you inform us immediately if you are confirmed with Coronavirus or are self-isolating. You can find excellent advice on Coronavirus and precautions to take on the NHS website. Click here to find out more.


In case we need to take stronger prevention measures going forward, please make sure you are signed up to My SaxonWeald which you can do so by clicking here. This means you can access your account and our services even if we have to close our office.


We will send you updates as the situation changes. Thank you for your understanding.

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