News articles - 2020

Coronavirus - service update July 20

Date: 14 July 2020

As the country slowly starts to ease out of lockdown, here’s an update on Saxon Weald's services.

Repairs

HomeFix have caught up on over 600 of the 1000 jobs that were cancelled during lockdown. We are now booking new repairs, although timescales for some jobs are affected by supply issues and staff availability due to Covid-19. We have upgraded our online repairs booking to make it even easier to find and book the repair you need. Give it a try here.

 

Grounds maintenance

Good news! idverde, our grounds maintenance contractors are nearly back on top of their schedule and normal service is resuming. In the next few weeks idverde will be launching a website for you to log your enquiries directly and allow you to view when they are next due to visit. We’ll let you know when the website is launched and how to make the most of it.

 

Money worries

Many people have been affected financially by the pandemic. If you are worried about your money situation or are struggling to pay your rent and bills, our expert money matters team are here to help. For free, friendly advice contact them at moneymatters@saxonweald.com.

 

Lettings

We have started letting our empty homes. Due to huge demand, we have had to close our retirement housing waiting list for the time being while we deal with the applications we already have. Keep an eye on our website for updates.

 

Gas servicing

Gas safety checks have continued throughout lockdown in line with Government guidance. We can’t over-state how important these checks are, so if you have an appointment, please make sure an adult is home to let us in. We’ll keep you safe by following social distancing and wearing PPE.

 

And finally… if you have any worries or concerns about your home or our services, get in touch with us at hello@saxonweald.com.

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