A new payment system known as "Universal Credit" has been introduced that will bring about fundamental changes to how people's benefits are paid. From June 6 2018, most of our tenants who are under pensionable age will be required to make a claim for Universal Credit.
Universal Credit replaces a number of benefits including Housing Benefit with one single monthly payment for your household. More information here.
The amount included in your Universal Credit payment for rent will be paid straight to you. This means that you will become responsible for paying your rent on time.
Universal Credit does not include Council Tax Reduction, you must apply for this separately through your local Revenue and Benefit Office. You can apply for a council tax reduction online here.
How to apply for Universal Credit
You need to apply for Universal Credit online.
GetOnline@Home offer affordable and internet ready computers if you're in receipt of eligible benefits. For more information click here.
If you don't have a computer at home, you can try accessing one free of charge at:
All West Sussex libraries have free Wi-Fi, as well as computers with internet access, email services and Microsoft office applications. For more information click here.
How will Universal Credit be paid to me?
It will be paid monthly in arrears into your bank account so you will need a bank or building society account or a similar account with a provider such as a credit union. Make sure you can pay your rent and other bills from that account.
You can use budget planners to help you work out how much money you'll have each month and keep track of where you'll spend it.
It might be a good idea for you to open a separate bank account to receive your Universal Credit payment. This way, your payment won't be mixed up with your current cash.
How can I pay my rent to Saxon Weald?
One of the biggest changes for those on UC will be that they need to pay their rent directly to their landlord - for some this may be the first time they have had to do this. The easiest way to make sure your rent is paid on time would be to set up an automatic payment on the day you receive your UC - either as a standing order or Direct Debit.
Please see 'ways to pay' section on our website for full details of the different payment methods available.
If you don't pay your full rent amount on time, you could end up losing your home.