Saxon Weald is a not-for-profit company, which means that we invest the money we make back into the business, building new homes for people who need them. We have a vibrant resident involvement programme. Click here to find out more.
Our commitment to our customers
We aim to deliver a consistently high standard of customer care. Our commitment is to:
- Answer all enquiries promptly
- Make it easy for you to access information and services
- Treat all customers fairly, respecting individual needs and circumstances
- Ensure staff are knowledgeable, friendly and courteous
- Listen to and act on customer feedback, comments and suggestions
This supports our vision of excellence, where we deliver on our commitments, provide a positive experience and make every customer feel valued.