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About Us

About Us

Saxon Weald is a not-for-profit company, which means that we invest the money we make back into the business, building new homes for people who need them. We have a vibrant resident involvement programme. Click here to find out more.

Our commitment to our customers

We aim to deliver a consistently high standard of customer care. Our commitment is to:

  • Answer all enquiries promptly
  • Make it easy for you to access information and services
  • Treat all customers fairly, respecting individual needs and circumstances
  • Ensure staff are knowledgeable, friendly and courteous
  • Listen to and act on customer feedback, comments and suggestions

This supports our vision of excellence, where we deliver on our commitments, provide a positive experience and make every customer feel valued.